I need an Ipod expert

[AliceLover]

Originally Posted by DeadliestPoison

Sharon's idea is good, but it's not all you need to do.

Turn on the hold function, then turn it off.
Press the center and Menu buttons (separate fingers, ideally) for 5-10 seconds until the Apple logo comes up.

It won't erase your music. I've done this a few times before when my iPod freezes up on me, and everything's there when you come back. What it does is it resets the software loaded onto the iPod to fix any problems that might have happened due to usage, disconnecting the iPod prematurely, etc. Re-connect the iPod to your computer and see if it solved the problem.

Now if you reset your iPod to factory settings through iTunes, THAT will erase all your music. On the other hand, it should fix whatever problem(s) have arised. I'd say this route is the best to go.

Hopefully the problem gets worked out!

Hey thanks for the advice...

I tried the first idea...still nothing is happening. Just continues to say "Do Not Disconnect"...although in the initial plug in something about autoplay came up and all my folders flew by.

Question, do you think if i cut all my music files from Itunes to another folder and then restore the settings, will the music still stay on my computer? I have windows media and all the files can be played on there too. How do I get to this option to restore to the factory settings??

thanks again!