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ATTENTION DEAR CUSTOMER: IF THERE IS A RARE SITUATION OF A PROBLEM WITH YOUR ORDER PLEASE CONTACT US FIRST AND GIVE US A CHANCE TO WORK IT WITH YOU INSTEAD OF OPENING A CASE. WHEN YOU OPEN A CASE IT AFFECTS OUR SELLER PERFORMANCE RATING AND REDUCE OUR BUSINESS. IF YOU CONTACT US DIRECTLY WE GUARANTEE A SOLUTION WITHIN 24 HOURS. CASES OPENED THROUGH RESOLUTION CENTER WILL BE RESOLVED SLOWER. THANK YOU!We are honest sellers and we treat each customer with dignity. See our response and comments !A positive response will be left on buyer's profile. We appreciate your 5-star positive response on our profile after you receive your item. In case there is a problem with your order, please contact us before leaving any 4-star or lower response. We are here to help you. Please don't hesitate to contact for your questions or concerns. We respond promptly. Please contact us with any questions or comments so we may serve you better. This product is 100 % satisfaction guaranteed. Period!