Fanfire

olive · #1 04-11-2011, 06:10 PM

has anyone bought the NEW MERCHANDISE that was to *Will ship on or around March 31st. and received it , I ordered as shirt the day it went up , but have not received it,

jkmaletic · #2 04-11-2011, 06:25 PM

Quote:

Originally Posted by olive

has anyone bought the NEW MERCHANDISE that was to *Will ship on or around March 31st. and received it , I ordered as shirt the day it went up , but have not received it,

Yes, and I called them last week. They said they were waiting fir stuff to come in, and could not give a date unfortunately. Sucks.

Jamie

olive · #3 04-11-2011, 07:04 PM

thanks! I just sent them an email

StandbackStevie · #4 04-12-2011, 09:20 AM

Fanfire is not the best customer service I have to say at some point you should get your product. one time I ordered a shirt they said it was out of print and it was still posted on there site It was the 2008 tour with the black hat Stevie pic beautiful picture kept. calling them about it and they said it was out of print then I said why is available to purchase if it is and it was still up for sale so never reordered it. They are funny.

GODDESS6 · #5 04-12-2011, 10:01 AM

i ordered 2 things the day the new stuff was posted~ i haven't heard anything from them~ not a word~ i called today & the lady says it will be 1-4 weeks~ i have a friend who bought a few items for me a week later & she received an email yesterday stating the same, 1-4 weeks~

olive · #6 04-12-2011, 10:07 AM

what are they doing to compensate the delay?

SuiteShangriLa · #7 06-16-2011, 07:39 PM

has anyone ordered merch from fanfire and recieved it yet???
i ordered a t-shirt back in March around Easter, and have yet to recieve it.

last i heard from them they were on back order and were waiting to get more in.

#8 06-16-2011, 08:13 PM

I didn't receive mine yet either. I think it's on the Heart & Soul truck.

olive · #9 06-16-2011, 10:08 PM

I called them They had a computer problem ,the are over nighting it to day on their dime .... I would call and see whats going on with your order

SuiteShangriLa · #10 06-17-2011, 06:42 AM

Thanks for the tip. I'll give them a call today.

olive · #11 06-17-2011, 06:59 AM

My stuff is due to arrive today , ....if not Barbara will be getting another call Monday an possibly my Attorney General

vivfox · #12 06-17-2011, 07:24 AM

Quote:

Originally Posted by olive

My stuff is due to arrive today , ....if not Barbara will be getting another call Monday an possibly my Attorney General

Who is Barbara?

kathy1 · #13 06-17-2011, 07:48 AM

i haven't received mine either. it is still on back order that last time i checked. i ordered the brown shirt.

SuiteShangriLa · #14 06-17-2011, 09:12 AM

Just called them they said I should have it in 5-10 days.

olive · #15 06-17-2011, 09:20 AM

Quote:

Originally Posted by vivfox

Who is Barbara?

the customer service person I spoke to after an email exchange with Becky who was anything but helpful or Pleasant ...I ask for Barbara every time I have called , it's easier then to deal with someone new every time I call and they give you the standard it's in the mail ... this way they know they have already Bull SH!Ted you and need do do something asap