Your opinion needed

[holidayroad]

I'm not someone who usually complains about much of anything, but something happened on Wed. that upset me a great deal. My son takes medication for ADHD (along with other medications) and because it's considered a controlled substance, his doctor has to write a prescription anytime the medication runs out. It cannot be called in or faxed in. It also cannot be refilled early. (less than every 30 days.) The Dr. advised me to come in after my son took his last pill. Anyway, Wednesday I went to the Dr.'s office to get another prescription written. I went to the receptionist, gave her the empty bottle, and explained I needed a prescription. She went to work, typing it in the computer then said for me to check with the pharmacy in a couple of days to see if it was ready. I then explained to her that it had to be a handwritten Rx from the doctor. Then she's like "Come back at the end of the week or beginning of next week". I at first thought she meant the Dr. was not in. So I asked and she said he was there but that "he's not going to stop and write a prescription for you". I told the receptionist I would wait but to no avail. She told me I had to come back. I live around 20 miles from the doctor's office, my child had no medication for the next day, and I depend on someone else for transportation during the day, who is not always available. I did my best to explain all of this to the receptionist, but she didn't care. Well, very lucky for me, I did find transportation for the next day, so I called ahead of time to see if the prescription would be ready. It was and I went to the office, got the prescription and looked at the date on it. It had been written on the 10th! Which means that the day I was there (the 11th) it was probably already sitting in my son's file! He had to do without his medicine for a day (and takes other medicine that could make missing one dangerous)(he has heart defects) and I had to get someone to drive me 40 extra miles for something the receptionist just didn't want to bother finding out about. I'm still pretty upset about all of this. I just wondered about anyone else's opinion on this situation.