Fan Club Member Banned - Page 5

gldstwmn · #61 03-17-2003, 12:07 AM

That's right glitter and I believe that is what may have happened to me on tickets.com, why I could never get tickets. Also, there was no way to change our user name for the fan club. I looked, I never found one.

glitter-fades · #62 03-17-2003, 12:43 AM

Yes, you're not the only one that happened to. As far as I know the Knight has not responded to anybody's invalid password complaints except to say that he's sorry and the next pre-sale should be better. What's that supposed to mean? If you haven't bought any tickets then your password should work. You have a solid claim for a refund. How can they ignore the fact that the password system is extremely flawed and not give refunds to people with invalid passwords?

Mad4stevie · #63 03-17-2003, 01:10 AM

Quote:

Originally posted by glitter-fades
Yes, you're not the only one that happened to. As far as I know the Knight has not responded to anybody's invalid password complaints except to say that he's sorry and the next pre-sale should be better. What's that supposed to mean? If you haven't bought any tickets then your password should work. You have a solid claim for a refund. How can they ignore the fact that the password system is extremely flawed and not give refunds to people with invalid passwords?

I could not agree more!! I had an invalid password and lost out on the first presale. The second presale doesn't matter to me because I live in PA and all the venues that I can get to were in the first presale. REFUND!!

SilverGirl · #64 03-17-2003, 01:37 AM

looks like the Knight is tryin to 'get outta the heat/kitchen', a bit more,which will surprise no one I'm sure... he has really dug himself a (6 ft deep) hole that I doubbt is gonna be helped much by this, his latest post:

Welcome Trinity and Golddustwmn - Our New Volunteer Admins!

This board has grown and we're thrilled to have the traffic here! To help handle the volume, answer questions and support our members we have added two new Administrators. These new Admins can do everything needed on the board. Please feel free to seek their advice and guidance! The staff here thanks them for volunteering. Having member based Admins is a great way to conenct with the membership!

Regards,

The Knight!

Oh, he is SUCH a jolly chap!!

I think I feel sick (again)

HollywoodSteve · #65 03-17-2003, 04:09 AM

Well, I am having a hell of a time with these people. They charged me twice because my first attempt came though as declined. Then my username didn't work on the pre-sale. So now I have spent $160 with nothing to show for it! I am SO mad!

I think I am going to contact my bank and have BOTH charges disputed!

Gypsy-Rhiannon · #66 03-17-2003, 04:29 AM

Quote:

Originally posted by jwys_soapbox
I talked to Jonathan Todd (The Knight) this morning on the phone. He claims that the entire band does know about the situation and that they feel awful about it. I'm inclined to not believe that. There's a clean-up going on there and I don't think it is in the interest of the fans. I believe it is an effort to cover some behinds. The MickFraudwood thing is in motion (at least, I've been working on what I was told I should do) and wouldn't be surprised if the deletion and bannings are an effort to downplay the problems in case any media should take a look at the boards.

Has anyone been over there? Are my most recent posts (some rather long ones) in the "complainers" thread still there?

John

You spoke to him? He was asking for my phone number so we could discuss my banning but quite frankly he can take a running jump!

Pip

Gypsy-Rhiannon · #67 03-17-2003, 04:32 AM

BTW... hey to all the other banned people who have found their way here!

Pip

glitter-fades · #68 03-17-2003, 04:36 AM

Quote:

Originally posted by SilverGirl
looks like the Knight is tryin to 'get outta the heat/kitchen', a bit more,which will surprise no one I'm sure... he has really dug himself a (6 ft deep) hole that I doubbt is gonna be helped much by this, his latest post:

Welcome Trinity and Golddustwmn - Our New Volunteer Admins!

This board has grown and we're thrilled to have the traffic here! To help handle the volume, answer questions and support our members we have added two new Administrators. These new Admins can do everything needed on the board. Please feel free to seek their advice and guidance! The staff here thanks them for volunteering. Having member based Admins is a great way to conenct with the membership!

Regards,

The Knight!

Oh, he is SUCH a jolly chap!! I think I feel sick (again)

Oh god, that's the livin' end. What a total scam artist. He's using these people to deflect criticism, as always, but now they've been elevated to god-like status too? I wonder what they've been given that we who lost our money weren't?

Before now I wasn't blaming Trin or Jackie for being used by Knight for spin control, but now...well, let's just say I've lost a lot of respect for them both. Sorry, if anybody is a friend, but what are they thinking?

Gypsy-Rhiannon · #69 03-17-2003, 07:24 AM

Quote:

Originally posted by jwys_soapbox
I just called the number listed in one of the MickFraudwood e-mails and got through to his voicemail. I don't think it's a good idea to post the number here even though it's the number for his marketing company, SabreMark, of which he is CEO. He picked up while I was leaving a message. No one was more surprised than me. We talked for like 1/2 hour. We did not come to any understanding. He would not let me hang up until I let him have the last word, and I wasn't going to be "that guy" who hung up on him. It was a very civil conversation--much like my posts were very civil.

John

So I take it he didn't remove your ban? This is why I am hesitant to communicate with him. I get the feeling that unless I come round to his way of thinking then I am in the wrong.

Pip

Bella Figura · #70 03-17-2003, 09:23 AM

Hey Pip, just to be sympatico...I CAN'T believe you were banned, how can that be??? You're one of the most devoted fans I know of...so to me that says volumes about Mick's board.

CarneVaca · #71 03-17-2003, 09:33 AM

Whoever has The Knight's phone number, why won' t you post it? Phone numbers are public information, therefore you will not be breaking any laws. Furthermore, it seems to me that a bunch of people flooding his phone line might be more effective than continuing to post complaints here, as much as the venting on these boards may help you cope with the situation. If he spends a half hour with each person, he won't have time to do anything else.

Post the phone numbers and any e-mail addresses you may have, and let people go at it. It would be a kind of civil disobedience: when you want to right a wrong before which you feel powerless, only disruption may produce results.

Just a thought.

Mad4stevie · #72 03-17-2003, 09:37 AM

What the hell is going on over there??? I can't post there now either! I get a message saying I am banned when I try to post, but my earlier posts still list my username and do not refer to me as "guest". What does that mean?

Amazing - the only thread I started over there was to notify people to go to AOL first listen for Smile At You. Is this what I get for giving out info? NICE WORK PEOPLE.

Of course, I posted in earlier threads because my password was invalid for the presale.

Unbelieveable . . . .

jwys_soapbox · #73 03-17-2003, 09:38 AM

Hi Pip,

I feel pretty much the same way about Knight. I just wanted to confront him in person. I didn't expect to get anywhere with him, and I didn't. To me, it's all about about the point--which is that he is using people to sell a product and if he can't use you he deletes you. I wanted to show him that there was a real person behind those typed lines on the computer screen. For me, there's a real moral issue about whitewashing--using his power to delete and ban to create an illusion. I believe that if you were to log on to that board today, having not been there before Thursady 3/13, you would have a different perception of what's been going on in relation to the fan club!

John

mbr33 · #74 03-17-2003, 09:40 AM

It's very simple and easy to do.

Go to www.whois.net and type in "fleetwoodmac.com" or any website you want to. It's all public information that anyone with a computer can access.

The phone number for Sabremark is 818.865.9993 and was also given to clubmembers on presale date as a place to go for help. We were to leave a name and number on the recorder and they would get back to us as they anticipated being SO BUSY.

The mailing address is listed there along with some info on who registered the site (you may be surprised with the answer to that one.)

jwys_soapbox · #75 03-17-2003, 09:47 AM

Ok, here's the quote from where I got the phone number. Remember to WRITE a complaint also and "bcc" ir to [email protected] so that you can help them with their compilation of complaints. Also REMEMBER to be professional when talking to him! I know emotions are involved, but you will come off better and more effective if you remain calm, state your complaint and ask him for an explanation. I work at business as a phone representative and BELIEVE me, the calm rational person's complaint is the more effective.

Thanks,
John

From an e-mail I recieved...

PLEASE WRITE A LETTER OR EMAIL [email protected], and REQUEST A REFUND OF YOUR FAN CLUB DUES. SAVE A COPY OF EVERY PIECE OF CORRESPONDENCE AND ALSO EVERY REPLY YOU GET. YOU CAN ALSO CALL THEM AT 818-865-9993, BUT WE NEED THE WRITTEN REQUEST AS A FORM OF PROOF, SO THE CALL ALONE IS NOT ENOUGH, JUST A BIT MORE NEGATIVE FEEDBACK THEY'LL BE FORCED TO DEAL WITH.

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