Lindsey Buckingham with Limited* Autographed Booklet

[Moz]

Originally Posted by estranged4life

Newbury has changed their MO, the autographed booklets (Of the past) have ALWAYS been REAL handwritten autographs, not screen prints.

Awesome. I've never ordered from them before, so I was curious.

[Livia]

Guess I'll be getting a refund from Newbury and going to Best Buy after work instead:

Hello,

Thank you for your recent order placed with us for Lindsey Buckingham’s Gift Of Screws with hand signed booklet. Due to circumstances beyond our control, the record label was unable to provide the signed booklets for this promotion. As a result, we will not be able to fill your order for the signed CD. We understand that you may have received an email from us indicating that your order has shipped and we understand the confusion this may have caused - this email was sent when the order began the fulfillment process.

We are still able to ship this order with the CD only. If you would prefer to cancel this order, please respond to this email with your order number and we will be happy to issue a full and immediate refund including your original shipping costs.

Again, we apologize for the inconvenience. Please feel free to let me know should you have any additional questions or concerns, and thank you for shopping at newburycomics.com.

Best regards,

Matt
newburycomics.com Customer Service
[email protected]

[estranged4life]

Originally Posted by Livia

Thank you for your recent order placed with us for Lindsey Buckingham’s Gift Of Screws with hand signed booklet. Due to circumstances beyond our control, the record label was unable to provide the signed booklets for this promotion.

for Newbury to not be able to deliver the autographed booklets, but it was out of their control due to the record label.

[Livia]

I've ordered from the before and never had an issue w/ 'em.

Thanks, Warner Brothers!

[estranged4life]

Originally Posted by Livia

Thanks, Warner Brothers!

should learn from smaller independent labels, such as Century Media, who with the upcoming release of In This Moment newest release "The Dream" - that all the pre-orders placed will receive 'personalized autographed' booklets in name of the person who placed the order (Century Media is one of my fave labels)

Newbury has been very reliable in the past - shocked to hear Warner's FUBAR'd both Newbury and the fans with this promo.

[Betsy]

^^^

I just got the same E-mail...

Doesn't look good. Probably no promotional items to accompany the CD's release either.

Now, to find that order number so that I can get a refund. I wonder how many cancellations they will get.

[Moz]

Originally Posted by Betsy

^^^

I just got the same E-mail...

Doesn't look good. Probably no promotional items to accompany the CD's release either.

Now, to find that order number so that I can get a refund. I wonder how many cancellations they will get.

Oh man. How long ago did you place the order? Did you get a shipping confirmation e-email?

I'm at school so I can't check my e-mail to see if my order was screwed up too....

ETA: I just checked (ooh, better not get in trouble) and I didn't receive the e-mail.

[Betsy]

I ordered mine August 8th....
...got the "it's shipped" Sept. 11th
...and the "no dice" today (Sept. 16th)

[WildHeart69]

I ordered three copies and just canceled the entire order when I got the email today...very disappointed, but I already have my free copy from WB from my tickets so it's not a total loss...

[Erin]

Also got the dreaded email. Gift of Screws just cost me $16.53 including tax over at Borders. Sigh, I hope the vinyl copy I ordered still arrives, hasn't shipped yet.

[Livia]

Originally Posted by Erin

Also got the dreaded email. Gift of Screws just cost me $16.53 including tax over at Borders. Sigh, I hope the vinyl copy I ordered still arrives, hasn't shipped yet.

Best Buy - $16.23. It wasn't even prominently displayed w/ the new releases - had to go to "Buckingham" to find it. Bummed I'm not getting the Newbury one, but this way, I saved $4 or so.

They may start selling autographed CDs at the shows; autographed UTS CDs and Bass Hall DVDs are already being sold.

[michelej1]

I was just looking at a tv interview Lindsey did and they said that the cd would be given out free to people at one of the concerts. I don't know if that's true of all of them.

Michele

[Livia]

"Thank you for your order with newburycomics.com. The items listed in your order below are not available in our inventory nor are they available from our third party distributor. We do appreciate your business and regret that these items are unavailable. We have cancelled your order, and your credit card will not be charged."

I just wrote them back to remind them that they already charged me last week when they said they were shipping.

[mylittledemon]

Yeah I just the same BS email. False advertisement. They should've had the CDs in hand. I asked for a full refund, and a free copy of the album. =)

[Moz]

I placed my order August 8 and received the shipping e-mail on September 10. WHY IN GOD'S NAME would they give out the shipping e-mail AND THEN SAY "sorry, we don't actually have the cds"?!?!?!

I haven't gotten the "sorry, we suck" e-mail yet..