I need an Ipod expert

[carrie721]

to do the factory restore on a pc, i believe there is a program in your start menu for it. i would try to be more specific but i don't have access to my family's PC right now, and my computer is a mac.

[DeadliestPoison]

Originally Posted by AliceLover

Question, do you think if i cut all my music files from Itunes to another folder and then restore the settings, will the music still stay on my computer? I have windows media and all the files can be played on there too. How do I get to this option to restore to the factory settings??

thanks again!

Your music should stay on your computer regardless of what you try. iTunes only indexes it to one place and links the title, etc in the window to the file. For example, uninstalling iTunes doesn't take the music with it; they're separate entities.

Here's a screenshot of my iTunes window when I plug in my iPod, Neely:


The part in the red box is the restore function. Keep your iPod plugged in when you do it. It'll wipe all the music off your iPod (but not your computer). It looked exactly the same when I was on my Windows computer a while back (this is iTunes 7.1.1 with the latest iPod updates installed).

[carrie721]

^ itunes isn't recognizing the ipod, tho, so he won't be able to do it through itunes. he'll have to go through the start menu to get to the ipod updater.

[DeadliestPoison]

Originally Posted by carrie721

^ itunes isn't recognizing the ipod, tho, so he won't be able to do it through itunes. he'll have to go through the start menu to get to the ipod updater.

Ooooh, that's right. My bad!

I don't have a Windows computer anymore, so I can't help you there. Sorry!

[carrie721]

Originally Posted by DeadliestPoison

Ooooh, that's right. My bad!

I don't have a Windows computer anymore, so I can't help you there. Sorry!

i know, same here. i can only give vague info ... hopefully it'll help

[AliceLover]

This is just getting worse and worse...

I am using the Itunes FAQ to help me out here. They are telling me to try these things. I installed this one program to help clean up stuff that might be effecting the Ipod. It ended up deleting Itunes all together. So I did a system Restore to Tuesday and now I can't even get Itunes to download!!!!

This just blows. I cannot wait to get my mac...

[Richard B]

Originally Posted by AliceLover

I cannot wait to get my mac...

You're doing the right thing.
Make haste.

[AliceLover]

Originally Posted by Richard B

You're doing the right thing.
Make haste.

I feel bad though, because my mom's Ipod won't work either. She has a shuffle and used to just plug hers right in and I would choose the songs she wanted.

Maybe if I create another account on my computer???

[carrie721]

jimmy, have you tried this?

http://docs.info.apple.com/article.html?artnum=304434

[Richard B]

Originally Posted by carrie721

jimmy, have you tried this?

http://docs.info.apple.com/article.html?artnum=304434

Very good tip/article, Carrie.

[carrie721]

Originally Posted by Richard B

Very good tip/article, Carrie.

thanks. i hope it works for jimmy!

[Richard B]

Originally Posted by carrie721

thanks. i hope it works for jimmy!

Me too.

..........

[AliceLover]

.....................................About to smash head off keyboard

Didn't work Carrie. I can't believe I have been working on this for three hours. This is ridiculous!!! Ive been to that page, but Ive never seen that before. Thanks for the tip!

[JazmenFlowers]

Originally Posted by AliceLover

This just blows. I cannot wait to get my mac...

smartest move ever. I often wonder what took me so long...

once you go Mac, you never go back.

Just a thought...but since you had computer reformatted?? You might have to authorize Itunes to recongize your Ipod..It is very frustrating for sure...I am trying to get mine to update on Windows Vista ....grrrr..