I hate Assh*les

Jessica Leigh · #1 07-24-2005, 03:16 AM

i had a rough night. and i hate people.

so i'm a waitress at a bar next to the baseball park here and about 99% of our business is from people going to or from the game. we run a special every night after the game is over that if you go to the bar and give the bartender your ticket stub, your first drink is only $2 for whatever you want.

so i have an older couple sitting at one of my tables- they have a few drinks, a pizza etc... they hang out for a good two hours and their bill came to $45. the evening was perfect (i've been doing this for almost 9 years) and there is nothing i could have done to give them better service- they were totally happy. they asked for their bill and when i gave it to them the man asked me why their first round of drinks wasn't $2 each. i told him that the special is at the bar and if he had told me earlier that he wanted it i could have worked something out for him. but our managers have a policy that they won't change a bill due to customer error. i told him i was very sorry and that i don't make the rules i just have to follow them. his wife was very nice and said that it was ok. i even gave them 2 shots of patron silver ($8 each) for only $2 each.

so they paid their bill and left. i went to clean the table and picked up the credit card slip and found that he had left his used baseball tickets and no tip. yeah. a big X through the tip portion of the slip. so i was pissed- i was so pissed that i was shaking... in a fit of rage i ran out the front door and chased them down and shoved the baseball tickets in the man's hand and said "here sir i don't need these" and he glared at me, threw the tickets in the trash, and flipped me off. i screamed at him "what did i do to you?" and he goes "what?" we went back and forth until i just gave up and went back inside.

here's a little lesson for when you take out your frustration with rules on your waitress.... on a $45 tab i have to give the busboy $1.35 and the food runner $0.90 and the bartender $0.90 which equals $3.15

I did nothing wrong to these customers- i took good care of them for 2 hours and saved them $12 on premium tequila... yet they were pissed because it was out of my power to change their bill to give them $8 worth of Miller Light for $4... so i had to PAY OUT OF MY POCKET $3.15 to wait on them.

I hate that man... if it wasn't for his wife being so nice to me i would have taken his name off of his credit card slip and prank called him or sent him a bunch of junk mail or something...

darklinensuit · #2 07-24-2005, 05:59 AM

Quote:

Originally Posted by Jessica Leigh

i had a rough night. and i hate people.

so i'm a waitress at a bar next to the baseball park here and about 99% of our business is from people going to or from the game. we run a special every night after the game is over that if you go to the bar and give the bartender your ticket stub, your first drink is only $2 for whatever you want.

so i have an older couple sitting at one of my tables- they have a few drinks, a pizza etc... they hang out for a good two hours and their bill came to $45. the evening was perfect (i've been doing this for almost 9 years) and there is nothing i could have done to give them better service- they were totally happy. they asked for their bill and when i gave it to them the man asked me why their first round of drinks wasn't $2 each. i told him that the special is at the bar and if he had told me earlier that he wanted it i could have worked something out for him. but our managers have a policy that they won't change a bill due to customer error. i told him i was very sorry and that i don't make the rules i just have to follow them. his wife was very nice and said that it was ok. i even gave them 2 shots of patron silver ($8 each) for only $2 each.

so they paid their bill and left. i went to clean the table and picked up the credit card slip and found that he had left his used baseball tickets and no tip. yeah. a big X through the tip portion of the slip. so i was pissed- i was so pissed that i was shaking... in a fit of rage i ran out the front door and chased them down and shoved the baseball tickets in the man's hand and said "here sir i don't need these" and he glared at me, threw the tickets in the trash, and flipped me off. i screamed at him "what did i do to you?" and he goes "what?" we went back and forth until i just gave up and went back inside.

here's a little lesson for when you take out your frustration with rules on your waitress.... on a $45 tab i have to give the busboy $1.35 and the food runner $0.90 and the bartender $0.90 which equals $3.15

I did nothing wrong to these customers- i took good care of them for 2 hours and saved them $12 on premium tequila... yet they were pissed because it was out of my power to change their bill to give them $8 worth of Miller Light for $4... so i had to PAY OUT OF MY POCKET $3.15 to wait on them.

I hate that man... if it wasn't for his wife being so nice to me i would have taken his name off of his credit card slip and prank called him or sent him a bunch of junk mail or something...

Sorry you had a rough time. Service jobs are very hard that way.
I remember similar difficulties in my retail days, and these days nothing at work stresses this teacher out faster than rude/difficult parents.
The worst is any feeling of frustration/powerlessness that let the anger build up inside. Not to patronize, but do whatever you can to let it go. Not worth pranking or carrying the anger around on your shoulders. Take care of you.

Hope you're getting some sleep.

- Jake

Lisa1769 · #3 07-24-2005, 09:00 AM

That's an asshole alright.

I was a waitress for years and cannot believe some peoples audacity. The majority of people were very nice, but you'd always get an asshole who thinks your beneath them. Or, they try to show their butt & arrogance to impress those around them. Yeah, real impressive, you just belittled someone.

Good for you, on standing up to him.

WelshWitchPMD · #4 07-24-2005, 09:13 AM

I am sorry about your bad experience, Jessica. People can be so rude sometimes. I really do hate people sometimes. Thankfully I don't have to deal with that anymore. I just get their stupid phone calls now.
Sometimes, it makes you wonder how nice people (like the wife) end up with a jerk for a husband.

Maybe she will talk some sense into him and he will apologize and give you the tip that is due.

strandinthewind · #5 07-24-2005, 10:18 AM

What a jerk. Unless the waiter is just a total ass, I never stiff them because I have had many friends like you who have explained that they are just the messenger. For instance, if the food is late because the kitchen is backed up and the waiter explain it to you, do not take it out on them because they are just as aggravated as you are and they probably wil lose a whole other table that evening due to time contraints. Plus, I ALWAYS tip 20% and even more if the server is great as they ALWAYS remember me the next time - well, the remembering could be because I am large, loud, and busy

Seriously, sorry you had to go through that.

GardenStateGirlie · #6 07-24-2005, 10:23 AM

I still think it's ridiculous that when I go to a restaurant, the tip that I leave is paying you guys. In this day in age, It should be up to the restaurant owner to pay you a wage that isn't miniscule and not up to patrons of the restaurant to make up for the fact that they don't. I can't believe out of someones tip that they give you, you then have to tip out to all of those people. To me, that's ridiculous. This guy was a huge jerk to do that to you knowing (as everyone does) that you work for tips. If that guy were my husband, i'd be embarassed. Seriously. That's just rude.

GODDESS6 · #7 07-24-2005, 10:34 AM

whata a major A-hole~ i am sorry this happened to you~ i always appreciate my waitress~ this guy was rude & insensitive & WRONG!!!~ I HOPE YOU HAVE A BETTER SUNDAY!!!

~

gldstwmn · #8 07-24-2005, 10:45 AM

Quote:

Originally Posted by Jessica Leigh

i had a rough night. and i hate people.

so i'm a waitress at a bar next to the baseball park here and about 99% of our business is from people going to or from the game. we run a special every night after the game is over that if you go to the bar and give the bartender your ticket stub, your first drink is only $2 for whatever you want.

so i have an older couple sitting at one of my tables- they have a few drinks, a pizza etc... they hang out for a good two hours and their bill came to $45. the evening was perfect (i've been doing this for almost 9 years) and there is nothing i could have done to give them better service- they were totally happy. they asked for their bill and when i gave it to them the man asked me why their first round of drinks wasn't $2 each. i told him that the special is at the bar and if he had told me earlier that he wanted it i could have worked something out for him. but our managers have a policy that they won't change a bill due to customer error. i told him i was very sorry and that i don't make the rules i just have to follow them. his wife was very nice and said that it was ok. i even gave them 2 shots of patron silver ($8 each) for only $2 each.

so they paid their bill and left. i went to clean the table and picked up the credit card slip and found that he had left his used baseball tickets and no tip. yeah. a big X through the tip portion of the slip. so i was pissed- i was so pissed that i was shaking... in a fit of rage i ran out the front door and chased them down and shoved the baseball tickets in the man's hand and said "here sir i don't need these" and he glared at me, threw the tickets in the trash, and flipped me off. i screamed at him "what did i do to you?" and he goes "what?" we went back and forth until i just gave up and went back inside.

here's a little lesson for when you take out your frustration with rules on your waitress.... on a $45 tab i have to give the busboy $1.35 and the food runner $0.90 and the bartender $0.90 which equals $3.15

I did nothing wrong to these customers- i took good care of them for 2 hours and saved them $12 on premium tequila... yet they were pissed because it was out of my power to change their bill to give them $8 worth of Miller Light for $4... so i had to PAY OUT OF MY POCKET $3.15 to wait on them.

I hate that man... if it wasn't for his wife being so nice to me i would have taken his name off of his credit card slip and prank called him or sent him a bunch of junk mail or something...

I did your job for years so I can sympathize. But check this out-there are times when I'm sitting here at my desk and if something goes wrong with a deal-they change their mind, the contract isn't right, etc., I can sit here and watch $5000 in commission go right out the window. And I've done just that.
Some people are just assholes.

Also, your manager should have just changed the bill. He's being pennywise and pound foolish with that policy. So you're not getting the support you need there, IMO.
I hope the next time you work someone fabulous (like Stevie) comes in and sits in your section and leaves you and outrageous 200% tip.

gldstwmn · #9 07-24-2005, 10:50 AM

Quote:

Originally Posted by GardenStateGirlie

I still think it's ridiculous that when I go to a restaurant, the tip that I leave is paying you guys. In this day in age, It should be up to the restaurant owner to pay you a wage that isn't miniscule.

There actually are several unions for service workers. Is California a right to work state?

GypsySorcerer · #10 07-24-2005, 11:08 AM

I'm sorry, Jessica. People can be real assholes. I hope some good karma goes your way and someone leaves you a big bill.

irishgrl · #11 07-24-2005, 11:20 AM

Quote:

Originally Posted by gldstwmn

There actually are several unions for service workers. Is California a right to work state?

Im not sure I understand "right to work" but as far as I know, there is no union for waitressess/waiters...
ya know what I hate? when you do your taxes (if you wait tables) you automatically have to plug in a percentage of your wages as tips even if you didnt actually make that much! it SUCKS!
I used to be a waitress, its hard thankless work and Im glad Im not doing it anymore. There are some good customers, but overall, I hated it,

littlecricket2 · #12 07-24-2005, 11:29 AM

Another thing I don't like about people having to work for tips is that if you work at a swanky restaurant, 15% is a lot of money, whereas if you do the same work at a little dive, 15% is like, $1 or $2. My ex-boyfriend used to not believe in tipping 15% at really expensive restaurants, because he was like, "people who wait tables at a place where the average check is $50 do not work substantially harder or need any more education than people who work at a place where the average check is $10." I, on the other hand, always tip a minimum of 15% no matter where I am, but still, I think he kinda had a point. The whole tips thing for service workers is just all-around inequitable. People should be able to count on a steady paycheck for steady work, period.

**mylittledemon** · #13 07-24-2005, 11:32 AM

I only tip if the waitress/waiter is nice and friendly. If it's slow, I can deal with that...if the food isnt that great, I can deal with that. As long as your server has a good attitude, they deserve a tip. Some people dont believe in tipping at all...and if waiters didnt make such a low wage, I probably wouldnt tip.

**mylittledemon** · #14 07-24-2005, 11:34 AM

Quote:

Originally Posted by Jessica Leigh

i had a rough night. and i hate people.
.

I think its blatantly obvious you need to find another line of work as well. You'll be happier.

hayley · #15 07-24-2005, 11:45 AM

People are dicks. I couldn't be a server. I'd clock someone.

I don't understand people who don't tip. When you go out to a restaurant, you're not just paying for the food, you're paying for a service. I tip too well- normally more than I can truly afford. Hell, I'm broke but last night still gave a delivery driver $5.00 on an $15.00 order, after the delivery charge. Everyone's got to pay their damn bills.