What are you doing right now?

[DrummerDeanna]

Right now--jumping up and down and saying many prayers of thanks...we're getting a bonus at work

Just when I was totally stressing about how I was going to manage (financially) my trip home for Christmas

[carrie721]

Originally Posted by DrummerDeanna

Right now--jumping up and down and saying many prayers of thanks...we're getting a bonus at work

Just when I was totally stressing about how I was going to manage (financially) my trip home for Christmas

sweet! that's awesome.

[DrummerDeanna]

Originally Posted by carrie721

sweet! that's awesome.

Yes it is...I can't even tell you what a God-send it is....I feel like a weight has been lifted....very good news.

Now I'm steaming after having to deal with an irate caller...he's pissed off at the way Bush pronounces nuclear....like I have anything to do with that

Some people are such assholes!

[JazmenFlowers]

Originally Posted by DrummerDeanna

Yes it is...I can't even tell you what a God-send it is....I feel like a weight has been lifted....very good news.

honey, tell me about it. I was worried about my bonus too. we finally got it Friday and I was really happy with it.

[carrie721]

Originally Posted by DrummerDeanna

Yes it is...I can't even tell you what a God-send it is....I feel like a weight has been lifted....very good news.

Now I'm steaming after having to deal with an irate caller...he's pissed off at the way Bush pronounces nuclear....like I have anything to do with that

Some people are such assholes!

hahaha ... that's like this customer who told me today, after i asked her how her meal was, that "the only thing that bothers me about this place is that you guys pronounce words wrong ... it's COPicolla, not CAPicolla. i mean, i'm not trying to be a bitch ... i'm just sayin'..." i didn't know what to say ... i wish i had come up with something clever, but i just said "ok ... sweet ..." and looked at her funny. stupid c*nt.

[DrummerDeanna]

Originally Posted by carrie721

hahaha ... that's like this customer who told me today, after i asked her how her meal was, that "the only thing that bothers me about this place is that you guys pronounce words wrong ... it's COPicolla, not CAPicolla. i mean, i'm not trying to be a bitch ... i'm just sayin'..." i didn't know what to say ... i wish i had come up with something clever, but i just said "ok ... sweet ..." and looked at her funny. stupid c*nt.

wtf!?! If she lived here, she'd totally be one of the people who call in here with stupid shi*t.

lol..."ok...sweet" I just said, "well, sir, I don't kwow what to tell ya..." then I transfered him to my boss for HIM to deal with....

Hey...but at least I learned something today...CAPicolla...now I'll be able to order correctly next time I'm in a deli

[carrie721]

Originally Posted by DrummerDeanna

wtf!?! If she lived here, she'd totally be one of the people who call in here with stupid shi*t.

lol..."ok...sweet" I just said, "well, sir, I don't kwow what to tell ya..." then I transfered him to my boss for HIM to deal with....

Hey...but at least I learned something today...CAPicolla...now I'll be able to order correctly next time I'm in a deli

yeah, it was one of those situations where i could tell she felt like a dumbass after she said it and i was so glad.

and yeah, i don't know what she was talking about. COPicolla? maybe if you're IN italy. but we're not. everyone says cap. whatever.

what the hell did that caller expect you to say? "sweet, i'll get on the bat-phone and inform the president that joe **** from ass****, colorado doesn't like the way he says nuclear. thanks!"??

[DrummerDeanna]

Originally Posted by carrie721

yeah, it was one of those situations where i could tell she felt like a dumbass after she said it and i was so glad.

and yeah, i don't know what she was talking about. COPicolla? maybe if you're IN italy. but we're not. everyone says cap. whatever.

what the hell did that caller expect you to say? "sweet, i'll get on the bat-phone and inform the president that joe **** from ass****, colorado doesn't like the way he says nuclear. thanks!"??

I was just thinking of snarky remarks that would have been fun - but alas we have that whole customer/community service thing we focus on...I already freaked out my boss after the first irate caller I ever got here, I told him about it and he said, "what did you tell him?" I replied, "I just told him to f*ck off!" The look on his face was priceless...

right now: Writing my 6:30pm newscast.