3/10/13 Glasgow

[ali101]

Go your own way — Ticket agency leaves Fleetwood Mac fans disappointed

By Alan Wilson, 2 October 2013 3.05pm.

Fleetwood Mac are playing Glasgow's new Hydro venue on Thursday night.Getty Images





A Dundee mother has spoken out angrily after two tickets she bought for Thursday night’s Fleetwood Mac concert at Glasgow’s Hydro failed to materialise.


Gwen Louden paid three times the face value from secondary ticket agency Seatwave, which claimed to give a 100% guarantee of securing tickets for customers.

Despite paying more than £360 for two tickets in February, they still had not turned up by last Thursday so Gwen called the company and was sent an email which told her the tickets would arrive soon.

When they still had not turned up on Monday, she called again only to be told: “Sorry, the seller didn’t get back to us.”

Gwen said: “All he could say was they would cancel the sale and refund the money.

“I told him ‘That’s not on. I paid for four tickets and there were four of us going through. We have to get hotel rooms and train tickets booked and now you’re telling me we’re not getting the tickets’?

“I told them it was cruel to do that to people — we’re devastated. He said they are just an intermediary, but that isn’t the point. Their email said not to worry, the tickets would be sent out.

“Now two of my pals are left without tickets and I feel awful for them. We’ve all been looking forward to it since February.

“I usually go on to official selling sites like Ticketmaster but they didn’t have any left and we checked out Seatwave.

“It seemed to be a reputable agent and we knew we had to pay over the odds but to say they’re 100% guaranteed is just a lie.

“The manager told me tonight she was sorry they had fallen short of their own high standards and they were trying to source more tickets for us but I don’t hold out any hope at all. I would advise anybody thinking about buying tickets through Seatwave not to do it.”

Seatwave were asked for a comment but had not done so at time of going to press.

Tickets for Thursday night’s gig have been selling for four figures as fans rush to see the legendary group in Glasgow’s new concert venue.

http://www.thecourier.co.uk/news/loc...inted-1.137416


That has happened to me and its not a nice feeling.

[ali101]

some seats are available via Ticketsoup now if anyone is close enough to get there in time.

[charnicks88]

TEENY bit bitter about tonight's show for the following reasons a) i have run out of money thanks to seeing them 4 times last week and b) i'm not going. BRING ON GLASTONBURY 2014 when I am sure the mac will return to British soil!