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Ok so I wake up yesterday morning and theres this message on my phone from fraud detection servies for my bank, Accociated Bank, saying that there was unusual activity on my account. So I call the people up and sure enough I thought I had $700 in my account, well, miss automated computer voice said my account was $400 OVERDRAWN! I get on the Line and there were 2 charges at some place called Lord and Taylor which Ive never heard of in New Jersey. One was for $800 and the other $300. I almost dropped the F***ING phone! Plus they tried to do another charge for $500 but that one was denied thank god! The good news is I called Fraud Services and they immideately cancelled my card, which is only a bank checking account debit Mastercard anyway, and I went to the bank and filled out a couple forms and the money should eb credited back into my account in a couple days. But I mean COME ON, I mean right before Christmas?!?!
![]() I just thank god I had gotten all my Xmas shopping done! am very happy though how everyone, from the fraud people to my personal banker handled everything. You really realize how much you appreciate doing business with a good company when something bad happens and they come through like that. Oh and one more thing, the fraud dude told me only my card # was compromised, not my account. Have any of you ever had anything like this happen to you and if so, what was the outcome? |
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