I need an Ipod expert

[AliceLover]

So, I got my Ipod in 2005. Everything went great for about a year and a half. It was doing everything it was suppose to, updating itself with songs, ect. But last year our computer was getting ridiculously slow so we called Geek Sqaud. He said our hardrive was torched so he gave a us a new one. Which was great, internet came back to fast speeds ect.. But we couldn't get Itunes to work. Then as he was about to leave, songs started to load, but the songs loading were the songs on my old hard drive that were on WINDOWS MEDIA PLAYER and not the Itunes songs. So they all went in, my Ipod recognized the files and put them all in.....The Ipod now will not update itself. It won't add any new songs. I went to the Itunes website and tried all of their suggestions. I uninstalled and reinstalled Itunes ect. ect. I even put in the old version that came with the Ipod when I bought it. Also, after this happened, my mothers shuffle stopped responding to Itunes as well. I really do not know what to do and I am at the end of my rope with ITunes.

This seems to be a big problem because they have a message board on the trouble shoot site and no one seems to be able to fix this problem.....

Very sad...

So...I can't get Itunes to recognize my Ipod. It is recognized on Windows in the C drive as Jimmys Ipod, but not in Itunes...