Talk to the hand

DavidMn · #1 03-23-2007, 08:46 PM

So I was in a store after work today looking at cd's, and I went to ask one of the workers where to find a particular artist, and of course she was on the phone! I waited there for about 30 seconds, and finally gave up. She even looked at me while she talked, and I could tell it wasnt a customer, but a friend. How annoying! I didnt think that stuff still happened.

foxyluva · #2 03-23-2007, 08:48 PM

Its music store staff David - we're a bunch of assholes

DavidMn · #3 03-23-2007, 08:49 PM

Quote:

Originally Posted by foxyluva

Its music store staff David - we're a bunch of assholes

I highly doubt you or anyone working for you would do that. You have integrity.

carrie721 · #4 03-23-2007, 09:04 PM

yeah, i hate that. people are so friggin' rude these days. at my old job i refused to wait on anyone who was talking on a phone, and if i'm in a store and a worker is on the phone and i need their assistance, i stand next to them and stare at them until they get off the damn phone.

because i'm an asshole.

DrummerDeanna · #5 03-23-2007, 09:10 PM

^^

I HATE that. Now had there been a polite, "I'm sorry, I'll be right with you" even that would have been better...but to just keep talking and ignore a customer..that's crap.

foxyluva · #6 03-23-2007, 09:24 PM

But see, sometimes I can understand how people ignore customers. Customers suck

carrie721 · #7 03-23-2007, 09:26 PM

Quote:

Originally Posted by foxyluva

But see, sometimes I can understand how people ignore customers. Customers suck

yeah, customers can suck, but i try not to be an asshole to them before they have a chance to be an asshole to me first.

foxyluva · #8 03-23-2007, 09:28 PM

Quote:

Originally Posted by carrie721

yeah, customers can suck, but i try not to be an asshole to them before they have a chance to be an asshole to me first.

But you know what I mean though - sometimes you can just be so sick of dealing with customers that you just don't want to deal with them

I don't think I have intentionally ignored a customer before - But I have definately been cold to them, even if they are nice...

carrie721 · #9 03-23-2007, 09:33 PM

Quote:

Originally Posted by foxyluva

But you know what I mean though - sometimes you can just be so sick of dealing with customers that you just don't want to deal with them

I don't think I have intentionally ignored a customer before - But I have definately been cold to them, even if they are nice...

i've probably been cold to a customer, but i've never ignored someone ... unless they were talking on a goddamned cell phone.

michaelD · #10 03-23-2007, 09:37 PM

Quote:

Originally Posted by DavidMn

So I was in a store after work today looking at cd's, and I went to ask one of the workers where to find a particular artist, and of course she was on the phone! I waited there for about 30 seconds, and finally gave up. She even looked at me while she talked, and I could tell it wasnt a customer, but a friend. How annoying! I didnt think that stuff still happened.

They will go ourt of business, and blame downloading, and big box retailers...
However the real reason will be lack of QUALITY customer service...
Or even a "hello" would work in your case...

foxyluva · #11 03-23-2007, 09:40 PM

Quote:

Originally Posted by michaelD

They will go ourt of business, and blame downloading, and big box retailers...
However the real reason will be lack of QUALITY customer service...
Or even a "hello" would work in your case...

I think that in the case of my company, they have realised that bad customer service is a huge part of why we are going downhill - and are trying to curb it. But you also can't dismiss the massive impact downloading and large retailers selling their stock underprice has on music retailers...

JazmenFlowers · #12 03-23-2007, 09:57 PM

I don't play that bull****. I would yank the cellphone out of their hand. when I walk in a place, you best recognize my presence.

carrie721 · #13 03-23-2007, 10:04 PM

Quote:

Originally Posted by JazmenFlowers

I don't play that bull****. I would yank the cellphone out of their hand. when I walk in a place, you best recognize my presence.

oh god. i can see it now.

"i was just trying to see if my ailing mother needed ..."

"BITCH PLEASE, I DO NOT HAVE TIME FOR YOUR PERSONAL PHONE CALLS. I NEED 10 CC'S OF LA MER, STAT."

michelle2677 · #14 03-23-2007, 10:06 PM

Quote:

Originally Posted by carrie721

oh god. i can see it now.

"i was just trying to see if my ailing mother needed ..."

"BITCH PLEASE, I DO NOT HAVE TIME FOR YOUR PERSONAL PHONE CALLS. I NEED 10 CC'S OF LA MER, STAT."

oh my god.

JazmenFlowers · #15 03-23-2007, 10:20 PM

Quote:

Originally Posted by carrie721

oh god. i can see it now.

"i was just trying to see if my ailing mother needed ..."

"BITCH PLEASE, I DO NOT HAVE TIME FOR YOUR PERSONAL PHONE CALLS. I NEED 10 CC'S OF LA MER, STAT."

that's about right.

'cept I'd add a little head action (get your mind out of the gutter) and a little fingersnapping in Z formation.