Mansfield fan club tix yet?

kenzo · #1 05-04-2004, 04:06 PM

Anyone receive their Mansfield, MA / May 28 tickets yet from Fanfire?

diamondsnake · #2 05-04-2004, 04:14 PM

Quote:

Originally Posted by kenzo

Anyone receive their Mansfield, MA / May 28 tickets yet from Fanfire?

I haven't even receaived my May 18th tickets yet! They are so slow and it is sort of dangerous... what would happen if the tickets got lost in the mail?

hs421139 · #3 05-05-2004, 10:28 PM

I have not gotten my ticket for Mansfiled MA either.
Going to give Fanfire a call and see what is up with that!

kenzo · #4 05-13-2004, 02:03 PM

Bump - still no tix...

macmar71 · #5 05-17-2004, 09:58 PM

Anyone hear anything yet? This is getting to be a dangerous situation here as the show is almost here. Have you heard any news yet, Pattie? You know you are the Ticketmaster source/fan club connection

.
I also see people mentioning tickets at the will call window? How do you feel about this? Has anyone from other shows had a problem getting their tickets at the will call window?

hs421139 · #6 05-17-2004, 11:11 PM

Give Fanfire a call, I never got an e-mail or phone call, they have seat assignments for Tweeter Center Mansfield May 28, I called them Saturday night and got my seat assignment

kenzo · #7 05-20-2004, 12:24 PM

About a week until the show, still no tix...

WelshWitchPMD · #8 05-20-2004, 07:11 PM

I just called about a half hour ago. Lets just say that I am a happy camper!

hs421139 · #9 05-20-2004, 07:59 PM

Hi I order my ticket through fanfire for the May 28 concert Mansfield MA,
I called today as I have not gotten ticket in mail, I was told that if I do not get ticket in mail by Wednesday to call them back, so I would venture a guess that most likely will have to pick ticket up at will call booth.
I was told that the venue has not sent them the tickets yet, but then again I never got an email about my seat assignment, but I am extremely happy with where my seat is. My only suggestion is that I would call Fanfire, at
1-800-767-7160, or 916-350-2016, or 1-800-242-8881.

Tina

kenzo · #10 05-20-2004, 10:12 PM

I finally got an email reply after three days of silence. Ninth row, and tickets -might- be shipping soon.

That's the last time I use Fanfire.

macmar71 · #11 05-24-2004, 10:45 PM

Anyone get their tickets yet? What has Fanfire been saying lately?

kenzo · #12 05-25-2004, 05:15 AM

No tickets. I'm hoping we haven't been scammed.

paleshadow · #13 05-25-2004, 06:26 AM

I called last week for info on the 2 platinum packages I ordered for 5/29. They said they didn't know why the tix weren't mailed yet, but to call them this Wednesday if I haven't received them yet and they would arrange for them to be picked up at the venue the day of the show. That freaks me out because I can just imagine driving 3 hours only to find out the venue knows nothing about my seats. Plus the club also said the "exclusive" t-shirts for the platinum package were supposed to be mailed out 2 weeks prior to the show. Haven't gotten those either. I don't understand that because that has nothing to do with the tickets. They should have been able to mail them out immediately. When I asked about the T's, the customer service rep said that they would be mailed with the tickets. Then I reminded her she just said that if I didn't get the tickets in the mail by Wednesday I would pick them up at the venue, and asked what would happen with the t-shirts then, she said "Well, we'll mail them out as soon as possible". I am going to e-mail them today if the tickets don't come and ask for a written conformation letter with my seat assignments and contact info so I can bring that to the venue with me. If anyone reads in the paper about a fan going ape sh*t at a Fleetwood Mac Concert this Saturday because of a ticket mix up, that will probably be me. I can't get over how unorganized fanfire has been with this. $500.00 is a lot of money to spend. You would think they would have their act together.

kenzo · #14 05-25-2004, 08:41 AM

Still no tickets.

I've emailed them asking for either shipment tracking information or refund information. I've also been keeping a log of correspondence so that an affadavit can be submitted to the attorney general's office and the BBB.

John Run · #15 05-25-2004, 09:15 AM

So far 9 shows into the tour no one has complained about not receiving their tickets. So I think some of the hysteria is unwarranted. Could the communication be better between the Fan Club, Fan Fire, and the ticket buyers, absolutely. However, as long as your tickets are available to you for the day of the show, the fan club has fullfilled its obligation.

There was certainly enough written about the fan club prior to these pre-sales that no one can claim to being blind to the previous issues. This current incarnation of the club is doing a better job. People are getting pretty good seats. As for the heatburn from the lack of communication, well it certainly should have been expected.

Your tickets will be there....