Dear Customer:
We apologize you have not received your new release item yet. We are showing that your order shipped on April 27 via US Mail.
This information can be found in our Customer Service Policy:
To our International Customers: Your order will not arrive by the US Street date and may take an additional 3 -4 weeks to get to you. International shipments including Canada and Mexico are sent by United States Postal Service Economy. International shipments may be held by your local Customs Authority for an additional 10 to 14 days depending upon the customs laws in your country. Therefore, it is best to allow for 4 to 5 weeks for delivery.
Sincerely,
Warner Bros Records Online Customer Support
Ticket Details
===================
Ticket ID: 129878
Department: WARNER BROS RECORDS STORE
|