Quote:
Originally Posted by mylittledemon
I truly hate that it came to that. Because now, if I need any help/work done with the guitar...well obviously I'm probably in the hot seat with Rick. I mean, ultimately I know he has no right to be mad at me for going to a lawyer. But you know, these type of situations are going to harbor bad feelings in some manner.
I am happy I finally got it. It's still not what I wanted exactly (Hell, they asked me 3 or 4 times)...they just didn't listen to what I have to say. =/
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Glad you got your guitar...sorry you had to go through what you did to get it. My experience with Rick was 180 degrees the other way...my wife ordered it in July, it was at my door a couple of days before Christmas, (it was EXACTLY what I was hoping for, color, construction, feel, etc)...which reminds me, my Model 1 turns 10 this year.
I think you'll have to find another guitar tech if you need work done on yours. I've been wanting to have some work done on mine, but from what I've read from other owners, the concentration of the company is on building new guitars and not so much on repairing/maintenance of ones he's already sold.