Tried it
Hi Ryan,
Wow, thanks for the fast reply. I have tried both of those things. I reset it back to its original settings and I always use the original cable to hook it up with my computer. I just don't understand what I'm doing wrong. I guess I'll have to call Best Buy...since I still have the warranty on it. If I get time tomorrow I will call. In the meantime if anyone has any suggestions, let me know. I'll post if I get an answer!!!
Thanks,
Jackie
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