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Originally Posted by Dark Angel
I quit using Norton a long time ago, because it's not the best AV software available, imo. If it didn't catch it, my guess is it's not running in real-time, or the virus definitions weren't up to date.
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Lisa's right. It's really important to:
1. Keep your antivirus program running in REAL TIME.
2. Keep your virus definitions updating automatically.
At this point, you might want to find out more about the specific Trojan you've been infected with. Do a Google search for the name of the Trojan. Be VERY careful about editing your Registry. If you decide to edit the Registry, be sure to follow the instructions to the letter, & don't chat on the phone with your friend while you are doing so. Don't multitask.