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Originally Posted by WelshWitchPMD
Medical people are the worst sometimes. One time I had to call the emergency room to tell them that the medicine they gave me was not working. The lady on the phone was like " Do you have insurance?" before I could even tell her why I was calling. I was trying to tell her why I called and she was asking me 'well, what kind?"
I was not happy and I was also still sick! 
I hate calling them. |
They really are awful. And of course it's when you're not feeling well usually that you have to deal with them. So you're extra vulnerable.
I had to change my patient number on file with my medical peeps from my social to the new number that *they* gave me. It just hadn't propogated through the system and I needed another branch to have it. Similar to what you were saying, Pattie, instead of listening to what I had to say the woman used her canned questions and stuff not listening to me. Then she's like, "I don't see this." I'm like, "Because you need to use the new number to look me up which is why I called you in the first place." UGHHHHHH!!!!!!