I try to go with Southwest most of the time. My biggest complaint with them is that they need to serve more cities like Atlanta and Denver to name a few.
One of the best things that they did was to add Philadelphia as one of their cities. That is a nice, cheap and also short flight for me.
The worst was Delta. I had my experience with Doesn't Ever Leave The Airport back on May 15. They needed a part for the plane and had to drive it from Boston to Providence. My flight to Atlanta(not much of a choice there) was delayed about 2 hours. I was not too happy. Another thing I did not like about Delta was the refund policy. I had bought a ticket to Raleigh but decided that I was not going to go to the show. I was told to hold on to my confirmation # so I could use it as a credit in the future. Back in June Delta had an online special to Denver but I could not use my credit online. I called customer service and they told me that they had to issue the ticket over the phone however they did not have the discounted price that was only online and said that they could not give it to me. On top of that they charge a 100.00 rebooking fee.
I don't like Delta.
