About an hour to half an hour before tickets go on sale wherever you are, make sure your computer is on, your internet connection is functioning properly and be logged into your Ticketmaster account or whatever service your venue is using for this concert. Make sure also to have your payment info ready or stored/saved in your account for faster checkout. Those things are timed usually and if you don't have that stuff stored/saved, you can lose your tickets during the checkout process.
The minute before tickets go on sale (usually 9:59am) start hitting that refresh button but don't hit it too much because I've heard people would get locked out of the Ticketmaster site.
Another tip: Have the specific seating chart for your venue and this concert somewhat memorized! Go on the venue's website and see if they have a specific seating chart made for this concert. I made a mistake once of not knowing that double lettered rows (i.e. KK) came BEFORE single lettered rows (i.e. K) for a concert I recently bought tickets to and ended up being farther back on the first level than I wanted.
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--Sierra
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