3 News New Zealand
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Fleetwood Mac Trade Me buyers miss out on refund
By Laura Macdonald 3 News Reporter, October 29, 2013
Fans of Fleetwood Mac are still reeling from the news that their three Auckland concerts have been cancelled.
The band announced on Sunday that bass guitarist John McVie has been diagnosed with cancer.
While the promise of a refund from Ticketmaster is a comfort to most ticket holders, those who bought tickets on sites like Trade Me will possibly miss out on the refund.
For more than four decades, the band's brand of soft rock has had a loyal following around the world and in New Zealand.
Twenty-four thousand tickets for three Auckland concerts in December sold out in 15 minutes after going on sale in June.
It wasn't long before they showed up on Trade Me, some selling for at least double their face price.
"It's completely legal to do it in New Zealand," says John Duffy of Trade Me. "Our policy is if it's legal… then you should be able to buy and sell it on Trade Me."
Diehard fans may have thought they were in luck scoring a ticket, even at $400, but now the concert is cancelled it's up to the seller to refund the buyer.
Mr Duffy says he believes refunding buyers would be "the right thing to do".
There's a possible win-win for the seller - having sold the ticket, they could get the refund too if their credit card transaction for the original purchase is reversed.
"I would suggest that if you sold your tickets on Trade Me and you claimed a refund back from Ticketmaster, that'd be a pretty uncool thing to do and it wouldn't really be in the spirit of dealing on Trade Me," says Mr Duffy.
Ticketmaster says it will issue refunds to the original ticket buyers
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