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Bear Sheppard
Just looking for information on this lady, of www.designsbybear.com or formerly www.brandisdream.com.
I'm not looking to rock the boat or do damage to anyone's reputation, I'm just curious to know has anyone ordered items from this website, as I've ordered things and have been having some trouble chasing them down. Reputable? Reliable? Thanks. :wavey: |
I've heard that it isn't the easiest transaction when ordering from Bear (is that her real name?), but that the product is good. I guess it depends on how much in a rush you are to have the product and if you're a patient person. I do know that everything seems to be handmade and I can understand that taking a while sometimes...and I'm sure she gets overloaded at times.
I will say, and this is just my opinion, that after looking over her website I decided not to order anything from her. I got a very weird vibe from reading her FAQ's and got the sense that it would end up being more trouble than it's worth. The idea is to convince people to order from you, not scare them off. ;) |
Someone who posts on the seven wonders board had some problems though I do think she has received her items now. She is EnchantedStevie over there
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Well, I've been waiting patiently for over six months now, so .... :shrug:
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I ordered over $200 worth of clothing from her years ago and never received anything after repeated e-mails. My money was never returned either. BUYER BEWARE!!! :mad:
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I ordered some of the "rumours outtake photos" from her on e-bay. The auction ended in december, I got them about a week ago. the end of FEB:eek: In the item description, they were described as "not exacally crystal clear" THAT WAS MORE THAN AN UNDERSTATEMENT TO SAY THE LEAST.:distress: I was pretty frustrated, cause I really was excited to see thiese. There was one "not so crystal clear" one of stevie that looked like it would be really beautiful.
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Thanks for heads on up on this..I have looked a few times at her web site and considered ordering ..now I am really glad I did'nt.. and can I just say how Jealous I am of the previous 2 posters Pictures!! ;)
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i have never bought any of her clothing, but i have purchased some of her stevie stuff & it took a month to receive, but she did send me some cool xtras for the delay:wavey: ~
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re
last year my neice ordered a handmade "rhiannon" dress for her prom from her...and got it quickly...with leggings and all... so who knows... all i know is the dress was drop dead beautiful!
hugs mandy |
Personally, the fact that someone ordered $200 worth of clothing and never recieved it overshadows ANY good service she may provide. Wow, that is awful!:mad:
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I ordered the Dance shirt and Rhiannon skirt in 2000 and it took about 3 months to get my order. I wasn't happy with her customer service BUT I was very happy with her product.
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Hey guys - long time no talk! I ordered a Rhiannon chiffon skirt and a velvet and lace top for the Vegas shows last year. I ordered way too close to the date my plane left, but she got the outfit here on time and it is perfectly fine with the exception of the elastic in the waistband being twisted. It looks great and she did a wonderful rush job.
Sorry to hear others have had troubles. Patty |
I had to rewrite this whole post because of memory failures, damn. For the Enchanted tour I got a great burn out lace skirt and shawl. The shawl is a bit too narrow so it doesn't exactly fall right but it is really pretty. She did a good job on both. Then for SYW I ordered a black chiffon Rhiannon dress which I got quickly. I did note that I am petite on top so the waistline should probably be higher than average but I got a regular size which is fine. I just would have liked it to be more fitted. I've been lucky though it seems. I wouldn't order again.
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I am EnchantedStevie on SevenWOnders....I ordered the RHiannonTop, Greta Skirt, RHiannon Skirt, and Dreams Shawl.....all for $180 which I saved up for for 1 year and I mailed the money order out at the end of May and I recieveed my outfit 2 days before Chrstmas Vaca....lol...which would be December 22....lol...Its GORGOUS but the sewing isnt that well on the sleeves of my top....but its good over all...All my freinds LOVE it....lol....But my Sists(Barbara) she is sending me all her outfits that dont fit her and I think some boots because she asked me what my show size was....lol
Also....Bear....She stop contacting me and MONTHS later she said that her computer crashed and had to get a new one... :shrug: |
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Has anyone any advice on what I ought to do? Wait it out?
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or track down a phone number. pester her any way you can til you get some response as to when to expect either your items or your money back. if that doesn't work, I'd contact Sec. of State or Better Business Bureau and see what they suggest. also, see if she's posted anything on eBay and warn all the buyers and email her and tell her you're warning them. |
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Bear does beautiful work. After it was featured on VH1 FanClub, however, I think she was flooded with orders and just couldn't keep up with the incredible demand. At the time, I believe it was just her making everything from scratch. Not sure how she's doing now, as I've lost touch. But she could have made a great living had she been more organized and hired a small staff to handle some of the administrative duties, such as processing orders and fielding customer questions.
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Daniel, how did your life change after the Fan Club was broadcast? |
Sent another email tonight, slightly less nice I suppose, and got a reply within a few hours. She told me my order would be sent within the next week.
I wait in hope. :woohoo: Despite these reports I haven't given up hope. |
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That's what I thought. Thanks for your contribution, guys, you'll be the first to know. |
Got another email -- yet more delays with my order. I'm so frustrated!! ARRGHHHH!!!!! :mad:
Just one excuse after another. It's hard to keep my patience... |
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but you did it, my love, every time... I have nothing to do with this or the Australian magazine scandal but it chaps my ass when this stuff happens. I wish we could all get together with torches and pitchforks and storm her castle. |
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it just ticks me off when you don't get what you pay for or trade for or whatever (probably because I've been burned before and I always take trades, etc. very seriously; cause I'm a nice guy I guess :rolleyes: ) don't laugh too hard at that |
Like it's already been said, it's bad enough being ripped off, but being ripped off by another fan? :distress:
I'm still holding out hope, though. :o |
Good News
Got an email from Bear, my order's definitely been sent, I got a tracking number.
Can't wait! :woohoo: |
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