I hate Assh*les
 

i had a rough night. and i hate people.

so i'm a waitress at a bar next to the baseball park here and about 99% of our business is from people going to or from the game. we run a special every night after the game is over that if you go to the bar and give the bartender your ticket stub, your first drink is only $2 for whatever you want.

so i have an older couple sitting at one of my tables- they have a few drinks, a pizza etc... they hang out for a good two hours and their bill came to $45. the evening was perfect (i've been doing this for almost 9 years) and there is nothing i could have done to give them better service- they were totally happy. they asked for their bill and when i gave it to them the man asked me why their first round of drinks wasn't $2 each. i told him that the special is at the bar and if he had told me earlier that he wanted it i could have worked something out for him. but our managers have a policy that they won't change a bill due to customer error. i told him i was very sorry and that i don't make the rules i just have to follow them. his wife was very nice and said that it was ok. i even gave them 2 shots of patron silver ($8 each) for only $2 each.

so they paid their bill and left. i went to clean the table and picked up the credit card slip and found that he had left his used baseball tickets and no tip. yeah. a big X through the tip portion of the slip. so i was pissed- i was so pissed that i was shaking... in a fit of rage i ran out the front door and chased them down and shoved the baseball tickets in the man's hand and said "here sir i don't need these" and he glared at me, threw the tickets in the trash, and flipped me off. i screamed at him "what did i do to you?" and he goes "what?" we went back and forth until i just gave up and went back inside.

here's a little lesson for when you take out your frustration with rules on your waitress.... on a $45 tab i have to give the busboy $1.35 and the food runner $0.90 and the bartender $0.90 which equals $3.15

I did nothing wrong to these customers- i took good care of them for 2 hours and saved them $12 on premium tequila... yet they were pissed because it was out of my power to change their bill to give them $8 worth of Miller Light for $4... so i had to PAY OUT OF MY POCKET $3.15 to wait on them.

I hate that man... if it wasn't for his wife being so nice to me i would have taken his name off of his credit card slip and prank called him or sent him a bunch of junk mail or something...

Sorry you had a rough time. Service jobs are very hard that way.
I remember similar difficulties in my retail days, and these days nothing at work stresses this teacher out faster than rude/difficult parents.
The worst is any feeling of frustration/powerlessness that let the anger build up inside. Not to patronize, but do whatever you can to let it go. Not worth pranking or carrying the anger around on your shoulders. Take care of you. :nod: Hope you're getting some sleep.

- Jake

That's an asshole alright.

I was a waitress for years and cannot believe some peoples audacity. The majority of people were very nice, but you'd always get an asshole who thinks your beneath them. Or, they try to show their butt & arrogance to impress those around them. Yeah, real impressive, you just belittled someone.

Good for you, on standing up to him. :nod:

I am sorry about your bad experience, Jessica. People can be so rude sometimes. I really do hate people sometimes. Thankfully I don't have to deal with that anymore. I just get their stupid phone calls now.
Sometimes, it makes you wonder how nice people (like the wife) end up with a jerk for a husband. :shrug: Maybe she will talk some sense into him and he will apologize and give you the tip that is due.

What a jerk. Unless the waiter is just a total ass, I never stiff them because I have had many friends like you who have explained that they are just the messenger. For instance, if the food is late because the kitchen is backed up and the waiter explain it to you, do not take it out on them because they are just as aggravated as you are and they probably wil lose a whole other table that evening due to time contraints. Plus, I ALWAYS tip 20% and even more if the server is great as they ALWAYS remember me the next time - well, the remembering could be because I am large, loud, and busy :laugh: Seriously, sorry you had to go through that.

I still think it's ridiculous that when I go to a restaurant, the tip that I leave is paying you guys. In this day in age, It should be up to the restaurant owner to pay you a wage that isn't miniscule and not up to patrons of the restaurant to make up for the fact that they don't. I can't believe out of someones tip that they give you, you then have to tip out to all of those people. To me, that's ridiculous. This guy was a huge jerk to do that to you knowing (as everyone does) that you work for tips. If that guy were my husband, i'd be embarassed. Seriously. That's just rude.

whata a major A-hole~ i am sorry this happened to you~ i always appreciate my waitress~ this guy was rude & insensitive & WRONG!!!~ I HOPE YOU HAVE A BETTER SUNDAY!!! :nod: ~

I did your job for years so I can sympathize. But check this out-there are times when I'm sitting here at my desk and if something goes wrong with a deal-they change their mind, the contract isn't right, etc., I can sit here and watch $5000 in commission go right out the window. And I've done just that.
Some people are just assholes. :shrug: Also, your manager should have just changed the bill. He's being pennywise and pound foolish with that policy. So you're not getting the support you need there, IMO.
I hope the next time you work someone fabulous (like Stevie) comes in and sits in your section and leaves you and outrageous 200% tip. :angel:

There actually are several unions for service workers. Is California a right to work state?

I'm sorry, Jessica. People can be real assholes. I hope some good karma goes your way and someone leaves you a big bill. :angel:

Im not sure I understand "right to work" but as far as I know, there is no union for waitressess/waiters...
ya know what I hate? when you do your taxes (if you wait tables) you automatically have to plug in a percentage of your wages as tips even if you didnt actually make that much! it SUCKS!
I used to be a waitress, its hard thankless work and Im glad Im not doing it anymore. There are some good customers, but overall, I hated it,

Another thing I don't like about people having to work for tips is that if you work at a swanky restaurant, 15% is a lot of money, whereas if you do the same work at a little dive, 15% is like, $1 or $2. My ex-boyfriend used to not believe in tipping 15% at really expensive restaurants, because he was like, "people who wait tables at a place where the average check is $50 do not work substantially harder or need any more education than people who work at a place where the average check is $10." I, on the other hand, always tip a minimum of 15% no matter where I am, but still, I think he kinda had a point. The whole tips thing for service workers is just all-around inequitable. People should be able to count on a steady paycheck for steady work, period.

I only tip if the waitress/waiter is nice and friendly. If it's slow, I can deal with that...if the food isnt that great, I can deal with that. As long as your server has a good attitude, they deserve a tip. Some people dont believe in tipping at all...and if waiters didnt make such a low wage, I probably wouldnt tip.

I think its blatantly obvious you need to find another line of work as well. You'll be happier.

People are dicks. I couldn't be a server. I'd clock someone.

I don't understand people who don't tip. When you go out to a restaurant, you're not just paying for the food, you're paying for a service. I tip too well- normally more than I can truly afford. Hell, I'm broke but last night still gave a delivery driver $5.00 on an $15.00 order, after the delivery charge. Everyone's got to pay their damn bills.

Yes, there is. It's called HERE-Hotel Employees and Restaurant Employees. In fact, local 681 in CA seems to be one of the bigger ones.

Here's a brief explanation of right to work:

The so-called "right to work" laws have nothing to do with at-will employment, but are a form of anti-union legislation. A little historical background will help explain.

A hundred years ago, workers who formed unions to collectively bargain with employers were prosecuted for unlawful restraints of trade and were thrown in jail for even a peaceful strike or picket line. But, in the National Labor Relations Act, passed in 1935, the nation recognized the right of employees to form and join their own unions free of employer interference, and made it obligatory for employers to recognize and bargain with unions selected by a majority of their employees. The Taft-Hartley Act of 1947 prohibited the closed shop, which conditioned an employee's hiring on union membership. The law permits the "union shop," which requires a newly-hired employee to join a union within 30 days. This law also permitted the states to prohibit "agreements requiring membership in a labor organization as a condition of employment." As a result, 21 states, mostly in the South and West, passed laws which give employees the "right to work" without joining a union. In those states, the union shop is replaced by the open shop, where union membership is completely voluntary. In most of those states, the "right to work" laws also prohibit the so-called agency shop, where employees must either join a union or to pay it a fee for collective bargaining services that is somewhat less than the amount of union dues.

I know 4 or 5 guys who don't tip, period. They even take pride in the fact.
And it's not embarrassing going out with them, because I always feel like I have to pay their tip, too. Which, of course, sucks. Or, if the waitress is right there when we're paying, I'll make it CLEAR that the tip is from ME only, not the deadbeat friend.
I tip 15-20%, depending on how friendly they were. I'll go 10% if the server was truly rude.

You know what also stinks? When you go to a sort of swanky restaurant and the service is not that great and you get the bill and there is already a 20% gratuity added on to the bill. :mad: That happened to my friend and I in Little Italy in NYC last Saturday night. On top of all it was her birthday. We just left the exact amount that was due to the penny. If the service was good we might have added a few more cents to the tip but not with so-so service. We did not get 20% worth of service. When you have to ask for more water a few times that is not good service.

When we do eat out...
 

at a restaurant we always, repeat ALWAYS leave a tip even if the service is half-assed...And we always leave more than a 20% as a tip.

I understand "Right to Work", Since Oklahoma is now a "Right to Work" state...I am indifferent to that status since I have seen both sides of the issue and both are complete jokes (I am somewhat Anti-Union).

First - Brian? Your sig pic is scary :eek
---

Second - that SUCKS Jessica. You know I always think of these types of stories when I eat out - I am proud to say that I usually tip in excess of 20% - not much - but usually over that - unless the wait person themselves is horribly rude, which is pretty rare.

Sorry you had such a crappy night - hopefully you won't be due for another for a while.

And yer point is???
 

Doesnt look too scary to me...I was going to use the Pope George but found this one more accurate.

In the future I will plan to use the Holy Mother Mary/Hillary Clinton image.

:laugh: Oh my - I've not even seen the Holy Mother/Hillary picture lol....

Pope George, I think I have seen that one, but the way things are going - I agree, your sig is more accurate.

Here is one you may not know. Casino dealers make minimum wage - their pay is from tips also.

And....check with your bartender. If the group is being real A**holes, their are tricks of the trade to add "things" to drinks to even the odds a bit. In the old days Visine was dropped into drinks to give the patron the "runs" all night. I am sure there are many more these days. I have HORROR stories of what our waitresses have done to patrons and their drinks in the casino. And they deserved every bit of it!. So.... check in with the experts. They can help. :nod:

Also the customer comment cards actually do help/hurt the workers. So fill them out if you don't like something. They need a paper trail for HR in order to fire some folks. And in case of good ones, we use to go to Casa Bonita in Denver (yes the same as in South Park) and we filled in so many comment cards for one waitress (A group of 30 of us us top go alot) that she was promoted shortly there after. :D

The public is also much ruder than ever. Manners are all but gone. It's just sad anymore.

I do too, and I will not eat out with them. Or anybody who is habitually rude to staff.

- Jake

I'm basically the same way. As a server at a very busy restaurant for a year, I saw all kinds of people... but whenever I go to eat-- unless the service is DREADFUL-- I always leave at least 20%. If the service is bad I usually leave 15%. I know what those people have to deal with-- so a lot of times if the food is slow, it's not their fault. I sympathize with servers and I swore on a stack of bibles I would never wait tables ever again. I won't do it.

One time I waited on a Carolina Panther and his wife, they sat upstairs and did "family style" which required a lot more service at the table... so after running up and down the stairs all night, their bill came to $63.00 ... they left me ONE FREAKING DOLLAR for a tip-- bringing the total to $64. I would have rather them not tipped me at all. I would have been less insulted. People like that are just ignorant, and don't realize that we only get paid $2.13/hour to wait tables... TWO DOLLARS AND THIRTEEN CENTS AN HOUR. I never saw any of that money-- it all went to taxes. PLUS I had to write a check to the state of NC in April for $600. For what???? Seriously folks, think about it next time you go out to eat and decide not to leave a tip. As long as you got your food and the server wasn't an ass to you? Leave them something. That's the money I lived off of-- I never SAW a paycheck.

Sorry, but people who don't tip make me absolutely livid.

Amen to that. I see that even when I make people freaking coffee drinks all day. People really suck.

Yes. I have a cousin, who is a nurse. If one little thing isn't right, she turns absolute BITCH on them, completely berating the server at the table. I just sit there, horrified! If the server looks at me, I roll my eyes, indicating, "I too, know she's a bitch!" :lol: I've apologized for her before, while she went to the restroom.

You used to go to Casa Bonita?

Oh, I remember that angry post work phone call from you. To be left a dollar is a huge slap in the face. Seriously.

The same can be said for the service inudstry too though :distress:

Not necessarily waiters/waitresses - but I can't even remember the last time I went to a store and was treated nice by the people working there. It INFURIATES me...there is no call to be rude to everyone even if your job sucks...I know I used to work retail :laugh:

The worst was this girl at Kohls - she didn't say ANYTHING to me the entire transaction - I said hello - nothing. Then she rung up my towels - instead of reaching for the bathmat she sighed and motioned it...I was like, "what" she sighed again and made a motion like I should move the bathmat closer to her...so I did....then I gave her my card - she swiped it and THREW it back at me...THREW IT!!! All this and she never said ONE WORD!!! GOod thing those people don't work for tips....when all was done I said, "GOsh -thanks for your fast and friendly service" really sarcastically ugh...dumb bitch.

Um anyway - I've been lucky to not see that trend go into the restaurant business....if so then God help servers..because the one instance where a tip suffers is if I'm treated rudely....But even then - I've never NOT tipped.

:laugh: "dumb bitch." That really made me giggle for some reason. Seriously, though, I know what you mean. I can't stand rudeness.

There's also a...
 

Casa Bonita on Tulsa on Memorial & 21st...And just like the one in Denver it is just as South Park potrays it to be.

no- california is an awesome state to work in. state minimum wage is over $6/ hr and san fran has it's own minimum wage of $8 i think. here in AZ we don't have a state minimum wage so we go by federal which is $5.15 BUT federal allows employers to take a $3.02 tip credit for employees who receive tips... therefore, i make $2.13/ hr... in a 40 hr workweek my paycheck is less than $90 but then they take out my taxes so if i made $600 in tips that week, i owe $120 in taxes, so my paycheck is gone, and at the end of the year i owe the government $30 for that week. it's totally retarded. the cost of living has gone up so much since 1998 but servers still make the same wage in my state.

oh yeah... or it really sucks when you have $100 in tips on credit card slips but you tip out $30 to the bar, busser and runner... BUT the government sees that you made $100 on those credit cards so you get taxed on the whole amount- not the $70 that you actually got to keep... that's why cash tips are best :)

that is so true. i can't tell you how many times i approach a table and say "hi guys how are you doing today?" and without even looking up at me they grunt "iced tea" "coke" "bud light" etc. a few times i have even replied "oh, ok and HOW ARE YOU DOING TODAY?" i try to start out friendly and chit chat a bit but people sometimes simply ignore me and just start making demands. i know i shouldn't let it bug me but it does- i hate rudeness.

totally

in the whole chain of people that it takes to have your evening at a restaurant, you have a hostess, a server, a cook, an expo, a food runner, and a busser (and sometimes a bartender) every single one of those people is guaranteed payment for what they do except for the server... so if they f*ck up, they don't care... but the server gets blamed and punished monetarily if the expo puts the wrong sauce on your meal, or the cook doesn't cook your meat how your ordered it, or if the hostess put you near a smoking section and it bothered you, or if the food runner drops your kid's burger at the table and you have to wait for another one to be made.

it doesn't matter that your server found you a better table far from the smoke and moved you, or that the server took your food back and had it fixed quickly and apologized profusely and tried to buy you a dessert... the server still gets the shaft. no server will TRY to give you bad service. no server will purposely dick you around and ignore your needs. there are a hundred other factors in what is going wrong with your evening. people need to evaluate the situation and not blame the one person who really CARES and NEEDS you to have a good time. people who stiff servers are in for a karma check...

Hmmm...perhaps servers should organize and pick a day to go on strike, :laugh: .

Wow! I totally didn't know that!! I will start cash tipping from now on :nod: