GODDESS6
06-26-2006, 06:31 PM
Employee fired for sleeping on customer's couch during house call
http://www.courttv.com/people/2006/0626/sleeping_employee_ap.html
PHILADELPHIA (AP) — Comcast Corp. has fired an employee for sleeping on a customer's couch during a house call after video of the incident became a minor Internet sensation.
Philadelphia-based Comcast also said in a statement that it had apologized to customer Brian Finkelstein of Washington, D.C., for the "unsatisfactory customer experience."
Finkelstein posted video of the sleeping technician and told this story on YouTube.com, a site that lets users share videos:
His Comcast Internet connection had worked only intermittently since he moved to a new apartment June 1. A Comcast employee who came to Finkelstein's home June 14 to replace the modem called the company for help. Put on hold for more than an hour, he caught some shuteye while he waited.
Finkelstein, a Georgetown University law student, picked up his video camera, added an Eels song with the lyrics "I need some sleep," and sent it to YouTube.
The 58-second video has been viewed more than 227,000 times since it was posted last week. Finkelstein's service has since been fixed.
the you tube page wouldn't let me post the link here, but if you type in comcast, you will see the video, it is hysterical!!!~
http://www.courttv.com/people/2006/0626/sleeping_employee_ap.html
PHILADELPHIA (AP) — Comcast Corp. has fired an employee for sleeping on a customer's couch during a house call after video of the incident became a minor Internet sensation.
Philadelphia-based Comcast also said in a statement that it had apologized to customer Brian Finkelstein of Washington, D.C., for the "unsatisfactory customer experience."
Finkelstein posted video of the sleeping technician and told this story on YouTube.com, a site that lets users share videos:
His Comcast Internet connection had worked only intermittently since he moved to a new apartment June 1. A Comcast employee who came to Finkelstein's home June 14 to replace the modem called the company for help. Put on hold for more than an hour, he caught some shuteye while he waited.
Finkelstein, a Georgetown University law student, picked up his video camera, added an Eels song with the lyrics "I need some sleep," and sent it to YouTube.
The 58-second video has been viewed more than 227,000 times since it was posted last week. Finkelstein's service has since been fixed.
the you tube page wouldn't let me post the link here, but if you type in comcast, you will see the video, it is hysterical!!!~