Fanclub screwed up my Dallas tickets

[crystalline]

Well...it happened. Ordered my Dallas tickets via fanclub in March. I even got a confirmation with my row and seat numbers a couple of weeks later. I thought everything was going great...THEN...I last night I received an email from Fanfire saying that had credited my credit card for my ILLINOIS...YES, ILLINOIS TICKETS!!!!!!!!!!! Hello....never bought tickets to an Illinois show I live in Oklahoma for God's sakes! So I called them this morning...guess what, they SCREWED UP!!!! :mad: They actually refunded my money for the TEXAS show. Of course I got someone on the phone who couldn't help me whatsoever and wanted to take my name blah blah blah and have a supervisor call me back...NO THANKS! So while I was on the phone with Fanfire, I pulled up ticketmaster and was able to get sixth row tickets on Lindsey's side. So I told Fanfire to @#%$#$@. And now, once again I have tickets to the show via TICKETMASTER. And don't get me wrong, I am VERY happy that I was able to score good seats, but I'm really more of a Stevie/John McVie fan, so I am still a little disappointed because my seats thru fanfire were 10th row on Stevie's side. But I am still totally pumped that I have great seats to the show. I am just disappointed in myself that I had the "sheep mentality" and blindly followed the stupid club and got burned.
Baa Baa Baa :distress:

[estranged4life]

Well...it happened. Ordered my Dallas tickets via fanclub in March. I even got a confirmation with my row and seat numbers a couple of weeks later. I thought everything was going great...THEN...I last night I received an email from Fanfire saying that had credited my credit card for my ILLINOIS...YES, ILLINOIS TICKETS!!!!!!!!!!! Hello....never bought tickets to an Illinois show I live in Oklahoma for God's sakes! So I called them this morning...guess what, they SCREWED UP!!!! :mad: They actually refunded my money for the TEXAS show. Of course I got someone on the phone who couldn't help me whatsoever and wanted to take my name blah blah blah and have a supervisor call me back...NO THANKS! So while I was on the phone with Fanfire, I pulled up ticketmaster and was able to get sixth row tickets on Lindsey's side. So I told Fanfire to @#%$#$@. And now, once again I have tickets to the show via TICKETMASTER. And don't get me wrong, I am VERY happy that I was able to score good seats, but I'm really more of a Stevie/John McVie fan, so I am still a little disappointed because my seats thru fanfire were 10th row on Stevie's side. But I am still totally pumped that I have great seats to the show. I am just disappointed in myself that I had the "sheep mentality" and blindly followed the stupid club and got burned.
Baa Baa Baa :distress:

someone was able to get those 6th rows tickets (I pulled up 6th row on Stevie's side last night for the Dallas show Section 102 Row F along with the Section 100 Row F)...

I know how ya feel about Fanfire, I had to call Fanfire myself about a t-shirt order I had placed back in May (At least I spoke to someone who had some "grey-matter" in that lump located 3 feet above their ass) to see if the back ordered item was going to be shipped anytime soon, And I found out it was cancelled, Gee ya think they would've notified me earlier.

Brian "A fellow Oklahoman" j.

[skcin]

That really sucks, but I'm glad you ended up with a decent seat. Now I'm really worried (again) about getting my Hershey ticket - the right ticket for the right show, that is.
And yes, I am aware that I'm a fool for getting a ticket from the club, no need to tell me again, please & thank you.

Paula

[Rumours]

We can all feel your pain, I think.

I was in a panic about my Cleveland tickets....I called today about the refund on my Pittsburgh tickets, and while I had him on the phone, I asked about the Cleveland ones since the show is in FIVE DAYS!!! They don't have them from the venue yet, so they haven't been mailed yet. Oh Whooooo-piiiiieee!!! :mad:

But nice score on those ones from Ticketmaster though!

Stephanie

[golden braid]

I'm glad you got good tickets through Ticketmaster. I have fan club tickets for three concerts and I'm a little worried about actually getting the tickets. They're really good seats and I hope FanFire doesn't mess up and lose them. :rolleyes:

[darklinensuit]

I know wverybody makes mistakes, but I really hate patterns of incompetence, especially when money - or Fleetwood Mac - is involved.
Have fun in Dallas.

- Jake

[skcin]

It's a Mac miracle - my Hershey ticket arrived yesterday. And it's the correct ticket! :eek:

Paula

[crystalline]

Skcin: I am glad your ticket arrived :blob2: and it was the right one! That's great. My plot thickened last night however: I received an email from Fanfire saying that they were sorry for the error and they were going to have to re-charge my credit card (you know, the one they debited for Dallas ticket/credited for Illinois mystery ticket). They "apparently" had already sent my DALLAS ticket in the mail when they "CREDITED" my credit card. So once again I was on the phone with Fanfire explaining to them how their incometency has now cost me over $500 for TWO tickets to a Fleetwood Mac SHOW IN DALLAS!!!! Their response was: we won't recharge your credit card for the tickets, just mail them back to us when you get them... I just don't know what to do. I called the credit card company..still no credit from FAnfire. I told fanfire "if" my Dallas tickets arrived in the mail there was no way in hell I was going to mail them back until my credit card was "credited for the tickets". THey seemed to be pretty agreeable with this situation. With all of the screw-ups that have happened I just don't know if I can trust them to credit my card when I mail the tickets back.. :confused: Oh yeah, and once again...I know, I know, I deserve it....Baa Baa Baa

[skcin]

Well, if you DO send them the tix, I would make a copy of them to keep for yourself & send it certified mail, or at the very least w/ delivery confirmation. That way if they try to screw you you'll have the proof that you did send them back.

Paula

[Enchanted58]

Maybe I can throw a wrench into this mess for you - at PNC in NJ, all they did was scan the barcode - leaving the ticket intact. ;-) So if they did send you the 10th row Stevie side, you can sell the Lindsey side tickets (I'm sure someone here would be happy to take them off your hands! :) and send back the ticket after your card has been credited...AFTER the concert, of course! :]

Just an idea.... LOL

Eileen