ATTENTIONS:
Dietary supplements are food that help you stay healthy. Please Note that this is not a medicine to cure the disease.Before leaving a negative/neutral response, opening a case!Your satisfaction is very important to us: If you have received your purchase and you are happy with it, please leave us Positive response.Please contact us before leaving Neutral or Negative response as we can always help you to sort out issues for your full satisfaction.Just give us the chance to assist you :)Please send us a message, NOT a case !We will try our best to continue to offer outstanding products, prices and customer service, Thank you.Estimated Delivery Time
Handling Time and Charge - We will ship out within 1-3 Business days from the date order is placed. (Not including weekends and National Holidays)
All items will be shipped to buyer’s address.
Before you pay,please make sure your addressin matches the address you would like us to ship to.
Item will be shipped by Economy or Standard Flat Rate Shipping Service of New Zealand within 1-3 business days after payment cleared.
It will take usually 10-35 working days from shipment date.
NATION
Economy Intl. Flat Rate Shipping
Standard Intl. Flat Rate Shipping
(Registered Airmail)
Expedited Intl. Flat Rate Shipping
United States
15-30 days
11-21 Days
3 days
Australia
2-4 days
2 Days
1 days
United Kingdom / Canada
20-30 days
10-20 days
5-8 days
Germany / France / Belgium / Austria / Netherland / Poland
25-40 days
20-30 days
5-8 days
Spain / Other un-listed Countries
30-45 days
25-35 days
3~7 Days
Outside of Moscow : Usually 10~14 Days
Singapore / other included Asia country
15-25 days
10-20 days
4-6 days
\"ADDITIONAL SHIPPING INFORMATION\"
The stated delivery times are approximate.
We can not guarantee the actual delivery time.
Timely delivery is subject to the Terms of Service published by the carrier.
Note that circumstances out of our control (like natural disasters, holiday delays, etc.) may produce shipping postponements.
The shipping cost will cover handling charges, packaging fees, and delivery charges.
We are not responsible for any item loss during the delivery or delivery time.
Please make sure to double check the shipping addresses to ensure the delivery.
International Buyers - Please Note customs policy
The recipient of the order will be responsible for any import duties or taxes charged by the recipient\'s country and any carrier-related fees.
These fees can vary widely from country to country. These charges are the buyer\'s responsibility.
(Please contact your local customs office for further information.)
*Return and Exchange Policy*
We always guarantee your satisfaction. If you are not happy with the item, you can return for exchange or get refund.
We accept returns that are:
Any product that remainsUNOPENED
Any product that in itsoriginal condition
Pleasenotify our Customer Service Center within 7 daysafter parcel received
We\'re sorry, but we DO NOT ACCEPT returns of certain products, including:
1.) For the below scenarios, products are not eligible for return:
- Products are sold under promotional offer, e.g. discount offer, order with free gift
- Products has been used
- Customers initiate the return request over 14 days after the receipt of the parcel
2.) Return for refund
- If customers return the goods for refund, which is not caused by manufacturer fault, seller will refund to customer after deducting below administration fees:
a.) 20% restocking fees based on total order amount
Return shipping fees is the buyer\'s responsibility, unless We ship the wrong item.
The original shipping cost and return shipping cost would Not Be REFUNDED
Free shipping products should be discussed shipping charges before you return.