Ticketmaster Email Concerning Boston Show...

BlueGrass · #1 10-03-2006, 06:13 PM

Did anyone else recieve an email from ticketmaster saying that they won't be mailing the tickets if you bought them as a pre-sale, and that you will have to pick them up at will call instead? Let me know.

johndoe · #2 10-04-2006, 11:48 PM

No, I got my tickets in the mail last Saturday. Call customer support?

Regina · #3 10-05-2006, 07:17 AM

Yes, I got an email about Boston and NY.
Apparently, you have to use Will Call at the venue if you bought fan presale tickets and, unless I'm reading things wrong, that's applies for people who already hold a ticketfast ticket.

GypsySorcerer · #4 10-05-2006, 09:11 AM

I received the same email, but in regards to the Cincinnati show. I am assuming the TicketFast tix I was sent are no longer valid.

hs421139 · #5 10-05-2006, 09:12 AM

Hello Lindsey Buckingham fan:
Our records indicate that you ordered tickets for the Lindsey Buckingham
concert scheduled at the Orpheum Theatre in Boston on Friday, October
13, 2006 at 7:30pm.
The delivery method on fan club tickets is DAY OF EVENT WILL CALL ONLY.
If you have spoken to someone in our Customer Service Department and
changed your delivery to UPS or ticketFast, these delivery fees will be
refunded to your credit card. Please allow 7-10 business days for the
credit to process. If you have received your tickets by ticketFast or
UPS, please be advised, every ticket has a unique bar code, the barcode
on the cancelled ticket(s) will be null and void and will not gain you
access into the event.Your tickets will be available for pickup at the venue box officeSTARTING AT 6:30pm on the DAY OF SHOW ONLY, and you will be required to
provide the following information: in order to retrieve them
- Photo Identification (Driver's License)
- Credit card used to purchase tickets
- Ticketmaster order number
The cardholder must be present to pick up tickets on the night of the
show. No exceptions will be made. Thank you for your understanding.
If you have any questions, please contact us online at:
http://www.ticketmaster.com/h/asktm.html
Thank you for using Ticketmaster. We really appreciate your business

macmar71 · #6 10-05-2006, 09:38 AM

Quote:

Originally Posted by hs421139

Hello Lindsey Buckingham fan:
Our records indicate that you ordered tickets for the Lindsey Buckingham
concert scheduled at the Orpheum Theatre in Boston on Friday, October
13, 2006 at 7:30pm.
The delivery method on fan club tickets is DAY OF EVENT WILL CALL ONLY.
If you have spoken to someone in our Customer Service Department and
changed your delivery to UPS or ticketFast, these delivery fees will be
refunded to your credit card. Please allow 7-10 business days for the
credit to process. If you have received your tickets by ticketFast or
UPS, please be advised, every ticket has a unique bar code, the barcode
on the cancelled ticket(s) will be null and void and will not gain you
access into the event.Your tickets will be available for pickup at the venue box officeSTARTING AT 6:30pm on the DAY OF SHOW ONLY, and you will be required to
provide the following information: in order to retrieve them
- Photo Identification (Driver's License)
- Credit card used to purchase tickets
- Ticketmaster order number
The cardholder must be present to pick up tickets on the night of the
show. No exceptions will be made. Thank you for your understanding.
If you have any questions, please contact us online at:
http://www.ticketmaster.com/h/asktm.html
Thank you for using Ticketmaster. We really appreciate your business

Yup, got the email about the NYC show and I had already called a couple of days back to tell TM to leave them at the Will Call window as time is getting too close for them to get to me via the mail.

BTFLCHLD · #7 10-05-2006, 12:40 PM

The ticketfast tickets are null and void...what the hell happened????

Tango · #8 10-05-2006, 02:06 PM

Fast tickets and regular "hard" tickets are being voided. You'll have to bring the credit card you purchased the tickets with along with ID to the Will Call window and get new tickets there. Kinda lousy if you got them as a gift from a family member who isnt going to attend- they will have to go to the venue and get them for you. A wasted trip for some, I think.

BTFLCHLD · #9 10-05-2006, 02:14 PM

Quote:

Originally Posted by Tango

Fast tickets and regular "hard" tickets are being voided.

anyone know why?

macmar71 · #10 10-05-2006, 03:02 PM

Quote:

Originally Posted by BTFLCHLD

anyone know why?

Obviously, to discourage re-sale and scalpers!! Not fair to the honest people but I guess they feel it will work. But I bet that there are ways around it that these people will find.

DavidMn · #11 10-05-2006, 03:04 PM

Quote:

Originally Posted by GypsySorcerer

I received the same email, but in regards to the Cincinnati show. I am assuming the TicketFast tix I was sent are no longer valid.

I got my ticket in the mail For Cinci a few days ago.

BTFLCHLD · #12 10-05-2006, 03:07 PM

Quote:

Originally Posted by macmar71

Obviously, to discourage re-sale and scalpers!! Not fair to the honest people but I guess they feel it will work. But I bet that there are ways around it that these people will find.

something must have happened? or does this happen often...? I can't recall another instance.

LINDSEY#1FAN · #13 10-05-2006, 03:55 PM

Well, I had bought tickets to the Cincinnati show, but can't go, so I guess that I'm just stuck with them. I was sent those tickets a LONG time ago. That just sucks for people that couldn't get online when they went on sale and others bought the tickets for them.

Seems like B.S. to me !!! I know that they are trying to get rid of scalpers and such, but WTF???? Why in the hell send out the tickets if they are no good in the 1st place !!

wondergirl9847 · #14 10-05-2006, 03:58 PM

Wonder if this will be for every show.

GypsySorcerer · #15 10-05-2006, 04:00 PM

Quote:

Originally Posted by DavidMn

I got my ticket in the mail For Cinci a few days ago.

Where are your seats?