Canceling tickets on ticketmaster

kak125 · #1 02-27-2009, 03:08 PM

I wanted to let anybody know that if you have extra tickets you cant use that you bought on ticketmaster that you can call and they will refund your money. I found this out from Anna that was kinda enough to send me an email and let me know she was able to refund her tickets as well. I just called the main ticketmaster number and told them I wanted to exchange the one set of seats for the other set of seats. The lady then asked for the order number of the tickets I wanted to cancel and the last 4 digits of my credit card and that was it. I went online afterwards to check and they just show up now as canceled. So at least I dont have to worry about selling them now. Thats a relief.

animal · #2 02-27-2009, 03:15 PM

Did they refund your fees too??

On another board I frequent people did the same thing but ticketmaster would only refund the value of the ticket but not the fees involved. So TM sell the same ticket and end up getting double fees.

LukeA · #3 02-27-2009, 03:16 PM

That's great for you, but that's not Ticketmaster policy.

kak125 · #4 02-27-2009, 03:21 PM

Yes they returned the tickets and all of the fees. I cant believe it. The lady was so nice about it and everything. I was so surprised since it isnt their policy. I have to wonder if all the issues tm is going though now if maybe that has something to do with it. Really if you think about they just put those tickets back out there on their site so its not like they arent going to sell them.

Wildheart82 · #5 02-27-2009, 03:35 PM

Quote:

Originally Posted by kak125

Yes they returned the tickets and all of the fees. I cant believe it. The lady was so nice about it and everything. I was so surprised since it isnt their policy. I have to wonder if all the issues tm is going though now if maybe that has something to do with it. Really if you think about they just put those tickets back out there on their site so its not like they arent going to sell them.

Wow, that is great for you. I can't believe they did that. I have been stuck with extra tickets many times because I ended up getting amazing tickets last minute. I never even thought to try to return them to ticketmaster. Good for you, and you are probably right about the current issues, who knows?

kak125 · #6 02-27-2009, 03:41 PM

yeah i was still so surprised. for years I have been getting screwed with extra tickets since I tend to do the same thing as well. yeah maybe tm realized that they screw people over on a daily basis with their convenience fees and felt like being nice for a change. LOL! I remember last year Maroon5 was coming here and they were selling tickets in the back pavilion for $20 each. I found a pair I was going to buy and then realized that with fees for 2 tickets it came to $65. Thats just ridiculous.

animal · #7 02-27-2009, 03:48 PM

That is good news. I guess there is a first time for everything.

So what are you gonna spend your extra loot on now???